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Shipping & Pickup

We strive to provide the best service when processing your order, especially when it comes to shipping. All of our orders are shipped from the Restaurantware Warehouse located in Dubai, UAE.

Shipment Carrier

We ship primarily through Aramex for all orders. Aramex is a leading logistics provider within the immediate area. They offer a range of services and are very dependable with every shipment.

Shipment Charges

All of our shipping charges are based on the shipment type, package size, and weight. Please note that charges also increase for expedited shipping.

Expedited Shipping Options

If you’re in a hurry to receive your products, then we will try our best to meet your specific needs. We have many different expedited options available for shipping. To see what options you have available, please contact customer support by phone (+971-54-4386112) or email (service@restaurantware.ae).

International Shipping

Restaurantware gladly accepts orders from all around the globe. Available products, shipping rates and fees may vary depending on the delivery address and the rules and regulations of local authorities. Contact Customer Support by phone (+971-54-4386112) or email (service@restaurantware.ae) for more information on expedited shipping methods.

Tracking a Shipment

Shipments can be tracked on the Restaurantware.ae website, using the username and password that you created. Refer to emails sent by Restaurantware for the username associated with your account. If you need to reset your password, then please contact customer support by phone (+971-54-4386112) or email (service@restaurantware.ae).

Pickups from Warehouse

At this time, picking up your shipment from our warehouse is NOT allowed. We apologize for any inconvenience.